Privacy Policy

This Policy describes how we comply with our obligations under the Australian Privacy Act 1988 and the Privacy and Personal Information Protection Act 1998.

Privacy Policy Contents

What information we collect

We receive and store any information you enter on our Site or give us in any other way, such as contact information via telephone, electronic mail or online form. This information may be collected when you request a service or when you contact us for customer support.

What information is stored

Here are the types of information we gather from our visitors:

  • Contact Information: This information includes your full name, mailing address, phone number and email address.
  • Demographic Information: We may collect and store anonymous demographic information (such as your post code, gender and age), and use this data to improve our services and how we market The Game Cave. No personally identifiable information will be linked to aggregated demographic information.

Exchange of personal information with third parties

We do NOT share any personal/contact information that we receive. All information remains confidential and will NOT be passed to any other third party.

We may release account and other personal information when we are required to do so:

  • by law, court order or other government or law enforcement authority or regulatory agency; to enforce or apply our Services Agreement or other agreements; or
  • when we believe in good faith that disclosing this information is necessary or advisable, including, for example, to protect the rights, property, or safety of The Game Cave, our users, or others.

This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
The Game Cave reserves the right to change whether we exchange personal information with third parties without notifying users or gaining their consent beforehand. Users will be notified of any changes to this policy via a notice on the The Game Cave website or through email.

How your information will be used

If you provide us with information, we may contact you via e-mail, SMS, phone or social media to update you about our products and services. You will need to agree to this policy either by ticking an opt-in box requesting the information, or implying you require the information by the type of request you make and method in which you supply the information. If you do not wish to remain a subscriber to this notification service or otherwise receive updates on our products and services, you are able to remove your details from our announcements database by contacting us.

Access and correction of your personal information

You can ask to obtain access to your personal information that we and/or our contractors hold, although under some circumstances permitted by law, we may not provide such information to you. Also, we may not be able to require our contractors to provide personal information to you.

It is important to us that the personal information we hold about you is accurate, complete and up to date. If you are aware that this is not the case and would like your personal information corrected, or simply desire access to your personal information, please contact us.

If we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.

Unsubscribing to the collection of personal information

You are not obligated to give us your personal information. However, if you choose not to provide The Game Cave with your personal information we may not be able to provide you with the full range of our services.

Furthermore, you may unsubscribe from the collection of your personal information. This can be done by sending an email to us outlining that you would like to be unsubscribed. Unsubscribing will occur within a day of the email being received.

For your convenience, our website may contain links to other sites. The Game Cave is not responsible for the privacy practices or the content of such websites.

Cookies

A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we and/or our contractors use may identify individual users.

Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies will limit the functionality of our website and may cause some features to cause errors. Our cookies do not contain viruses or “hack” into other parts of your computer to obtain hidden personal information.

Conditions of use

By choosing to visit The Game Cave, you agree that your visit and any dispute you may have regarding the protection of your privacy during such visit is subject to this Privacy Notice and our Disclaimer, including, but not limited to, the provisions regarding limitations on damages and the application of the law of the state of New South Wales.

Due to the constantly changing nature of our business, we reserve the right to change, update or modify this policy at any time at our sole discretion, and will post any new privacy policy here. Any such change, update or modification will be effective immediately upon its posting on the The Game Cave website. Use of information that we gather now will be subject to the Privacy Policy in effect at the time of use. By using or navigating around the Site or utilizing any of the services we provide here, you acknowledge that you have read and understand and agree to be bound by this Privacy Policy. If you do not agree to be so bound, do not remain on the Site. You are responsible for checking our Site policies frequently to keep apprised of recent changes.

Complaints

If you have a complaint about the way we have dealt with your personal information, please contact us. We will make all reasonable attempts to respond to your complaints or requests.

If you are unsatisfied with the outcome, you may refer the matter to the Office of the Federal Privacy Commissioner at:

Website: www.privacy.gov.au

Phone: 1300 363 992

Questions/Changes in Policy

If you have questions or concerns with respect to our Privacy Policy, please feel free to contact us. If elements of our Privacy Policy change, we will post those changes on this website. If you are concerned about how your personal information is used, please visit our site often for this and other important announcements about The Game Cave.